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Admin Logs, Downloads & Resources

These pages are under Operator Controls → Exchange → System. For an overview of the menus, see the Operator Controls reference.

Admin Logs​

Admin Logs record the actions performed by your exchange operators in Operator Controls, for audit purposes. Use them to see who did what, to whom and when. Deposit and withdrawal actions (release, retry, reject, dismiss, hold clearing and reallocation) record the affected user and the transaction, so you can search for both.

To find an action, filter by:

  • Operator Email: the operator who performed it;
  • Effected User ID: the user it affected;
  • Transaction ID;
  • Session ID: the operator's session (see Sessions & Logins);
  • Event: the type of action.

Click search to apply the filters. Each row shows the Action Owner, Session ID, Action, Event, Details, Effected User and Time. Expand a row for the full details. Download Table exports the results as CSV.

If your plan doesn't include Admin Logs, the page shows an upgrade prompt instead. Contact the HollaEx team to find out what your plan includes.

Downloads​

The Download Center exports exchange data as CSV. Pick a dataset (User Data, Transaction Data, Trading Data or System Data), narrow it down with filters such as a date range, then export it.

Resources​

Documentation, tooling and support links for running your exchange, filterable by type: guides, docs, videos, API and tooling. Documentation links open on this site.